Now You Can Have Peace of Mind That You Are Getting The Very Best Deal!
GUARANTEESSo now you have total peace of mind that you know you are getting the best deal. But that's not all we guarantee, here is a list of some other important guarantees we offer you:
- Before you take a loan with us, we will beat any legitimate written quote*
- If after taking a loan through Fox Finance Group you are offered a better car loan deal within 30 days, I will refund any difference in interest to you**
- We guarantee NO HIDDEN COSTS - our staff will explain all loan contracts to you so you clearly understand all the fees and charges that may be relevant on your new loan. We will even explain ways you can save money with your loan contract.
- We guarantee to take every care possible when obtaining, using and storing your personal information. The protection of your personal information and your privacy is paramount to us, and we do not give your personal information to any other party.
- We guarantee you will be happy with our service - we have our own internal complaints process. And, of course, we are a member of AFCA, an external dispute resolution process. But if by any chance you are not happy then call me personally on 0401 679 744, and I will endeavour to find a solution to your concerns that satisfies you.
- We guarantee to stay up to date with the latest and best loan products in Australia - in fact, I dedicate a number of hours every month to searching out new and better loan products for our clients.
- We guarantee you a professional experience. We are licenced with the Australian Securities and Investment Commission (ASIC) as an Australian Credit Licence holder. Credit Licence Number 382952.
- Our clients are like our family - we guarantee we will treat you professionally and courteously, just as we would expect our family members to be treated.
- Best of all, we guarantee to keep you informed on your loan progress every step of the way. No more sitting at home waiting and waiting wondering what is happening with your loan application.
*You must provide us a written quote no older than 30 days and it must be personally addressed to you and confirm your unconditional approval with this lender.
**All you have to do is provide us with a copy of the new loan contract so we can calculate the correct interest adjustment figure. We will also assist you to close or cancel the original loan if you request us to.