OUR BEST DEAL ASSURANCES
Committing to a new loan can be stressful, and it's a big decision. Here at Fox Finance Group, we want you to have total peace of mind that you have the right people in your corner to help you get the very best deal today.
Here are our points of assurance for you to consider before trusting our team:
- Before you commit to a loan offer from one of our lenders, we can assure you that we will endeavour to beat any legitimate written loan offer. *
- We can assure you of NO HIDDEN COSTS - our team will explain all documents to you so that you clearly understand all the fees and charges that may be relevant on your new loan. We will even explain ways that you can save money with your loan.
- Rest assured that our team understand how important your privacy is. Our process is built around obtaining, using and storing your personal information with the strictest of confidentiality and privacy. The protection of your personal information and your privacy is paramount to us, and we do not give your personal information to any other party without your consent.
- We can assure you that you will be extremely happy with our service. If for some reason you're not happy, we have our own internal complaints process that you can follow to help resolve your concerns. And of course, we are a member of AFCA, an external dispute resolution agency.
- You can rest assured that as a company, we stay up to date with the latest and best loan products in Australia - in fact, we dedicate a number of hours every day to searching out new and better loan products for our clients.
- We can assure you a professional experience. We are licenced with the Australian Securities and Investment Commission (ASIC) as an Australian Credit Licence holder. Our Australian Credit Licence Number is 382952.
- Our clients are like our family - we can assure you that we will treat you professionally and courteously, just as we would expect our family members to be treated.
- Best of all, we can assure you to keep you informed on your loan progress every step of the way. No more sitting at home waiting and wondering what's happening with your loan application.
* You must provide us a written quote no older than 30 days and it must be personally addressed to you and confirm your unconditional approval with this lender.