Team Team

Explore Careers at Fox Finance Group

 


Job Title: Lending Specialist (Sales Trainee)
Location: Maroochydore, Sunshine Coast QLD
Role: Customer Service - Call Centre (Call Centre & Customer Service)
Position Type: Full time
Salary: $65,000 - $75,000 includes base and commission.

 

Introduction

 


Are you a budding professional that is highly focused, clear-thinking and well organised? Are you looking for a career, not just a job? Do you love working in a fast paced team environment?

 

If you answered yes to these questions, then we’d like you to take some time to relax and read on…

 

Is This You?

 

  • Your previous experiences working within a fast paced sales role are clearly evident and you thrive in a team environment. You are a very well organised individual both personally and professionally. You have incredible time management and prioritisation skills along with a proven track record of having a strategic and methodical approach to reaching your goals.
  • You exhibit fantastic problem solving skills and have the ability to build long lasting relationships with ease. You have a high level of computer competency with a good understanding and experience in using customer relationship management systems.
  • As this role requires a high level of collaboration, and we highly value our team members being able to work in a team environment, this role requires the successful candidate to work in our purpose built offices right here on the beautiful Sunshine Coast.

 

If you identify well with some of these characteristics we encourage you to read on…

 

The Business and Role

 


Fox Finance Group is an innovative financial services business based on the beautiful Sunshine Coast in Queensland. We have been operating since 2006 and are widely recognised by our peers within the finance industry of Australia as leaders in Asset Finance. The team that you would become a part of are multiple award winners in asset finance and handle our highly qualified online, repeat and referral customers seeking loans for:

 

 

This role offers the right person support and development in many skills, including but not limited to:

 

  • Understanding and delivering fantastic results using our proven sales process.
  • Learning and understanding many financier’s lending matrix at the one time.
  • Delivering the highest customer service standards in our industry (yes, we ask every customer to review their experience with us).
  • Professionally dealing with customers over the phone to accurately identify their lending needs before following our proven process to find and settle the best loan solution for them.
  • Prepare and execute finance and insurance contracts whilst ensuring data accuracy is maintained to the highest level.

 

Career Pathway

 


At the heart of our business is a commitment to personal and professional growth. We provide a clear pathway for dedicated, driven individuals to start, grow, and evolve their careers with us while building a life that brings long-term fulfilment and happiness.

 

To support this, we’ve created structured learning and development programs, from fully structured onboarding to becoming a high performer and tracking development, to progressing through our multiple levels of leadership programs and training, complete with assessments, reports, and practical application. All of which have been developed in-house by our leadership team.

 

We also offer a framework for consistently high-performing team members to align their strengths and interests with new opportunities that stretch their abilities and create lasting impacts within the business.

 

An example of our possible pathways begins with you as a Trainee Lending Specialist, progressing to Lending Specialist, then Senior Lending Specialist (mentoring others), and ultimately to Team Leader (managing a team). High performers can expect to grow into leadership roles within 2–3 years.

 

This Lending Specialist role has become available because one of our team members has chosen to pursue a new internal pathway in Marketing and IT — a testament to the growth and variety of opportunities available here. If you’re willing to work hard and commit, the opportunities are endless.

 

Do You Want to Go to the Top of the List?

 

Due to the high volume of applications we receive, we can only consider those that include both a resume and a tailored cover letter. Your cover letter must address the opportunity and specifically respond to the two points outlined below.

 

  • What has attracted you to this role?
  • Why do you feel this is the right opportunity for you?

 

What Do We Bring to the Table?

 


  • Full training and support provided through our highly structured onboarding and ongoing training programs.
  • We help our team grow both personally and professionally.
  • We have developed and built a professional, supportive, and collaborative team environment to work within.
  • We use the latest advanced technologies so that our team has the best systems at their fingertips to ensure a streamlined process for their customers.
  • We offer a company structure that allows our dedicated high performers to progress their careers in our business through promotional opportunities.
  • We provide highly qualified customers looking for a loan right now for you to help.
  • We offer an above-industry income achievable for the driven and hungry sales performer.
  • We have built relationships with an extensive panel of lenders and insurers. (50+ Industry Partners) to help you provide your customers with the best options.
  • We have an open and relaxed management communication style where egos are left at the door, and everyone adds value.

 

You Could Also Be Enjoying These Perks

 

  • Work Monday to Friday. (week-ends are for relaxing)
  • Enjoy your Birthday RDO every year to do whatever you want.
  • Unlimited quality coffee and tea along with other healthy treats.
  • We have monthly team challenges, which, when reached, see our team dine out regularly at quality restaurants, go rock climbing together, and much more.
  • We also take the time to recognise the hard work of individuals in our team every month, which can see you win prizes that support local businesses.

 

Remuneration

 

On offer is a full-time position that attracts an industry award base salary. You will also be given the opportunity to participate in our bonus incentive scheme that sees our high performers earn well above industry incomes.

 

Next Steps & Interview Timing

 

We are hiring now, so don’t delay your application!

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