Complaint Policy

Complaint Policy

Website Terms & Conditions

The FoxFinanceGroup.com.au website is owned by Fox Finance Group Pty Ltd trading as FoxFinanceGroup.com.au and your access to this website is subject to these terms and conditions and privacy policy. FoxFinanceGroup.com.au may, at its sole discretion, vary or modify these terms and conditions without notice. Your subsequent access to or use by you of the website will constitute an acceptance of those modifications.

Privacy Disclosure and Consent

Fox Finance Group Pty Ltd collects personal information about you for the purposes you agree to in our Privacy and Provision of Credit policy. You can find a detailed copy here. Any personal information obtained from you is used only for the purposes listed in this policy and is not disclosed to any other person except with your consent or as permitted, or required, by law. If you do not provide the information sought we may be unable to process your application for credit or the application by the prospective guarantor to be a guarantor, or we may be limited in the services we can provide you. You have a right to access the personal information we hold about you by contacting the Fox Finance Group Pty Ltd, Privacy Officer, at Suite 13, The Corporate Centre, 13 Norval Ct, Maroochydore, Qld, 4558. Our privacy policy is available at any of our offices and on our website.

Client Borrower

By requesting a finance quote via submitting a Quick Quote or an Online Application on our website FoxFinanceGroup.com.au, you, as our client, acknowledge and authorise:

1. FoxFinanceGroup.com.au will obtain from, and disclose to, any third party any information about you, that is reasonably necessary to advise you, or to assess, arrange, provide or administer your credit application.

2. FoxFinanceGroup.com.au will provide your personal information to a lender FoxFinanceGroup.com.au, approaches so the lender can assess your credit application.

3. A lender approached by FoxFinanceGroup.com.au, may do any, or all, of the following to assess your credit application:

• Notify a credit reporting agency you have applied for credit with them, the amount of the credit required and that they are your current credit provider
• Provide your identification details to a credit reporting agency
• Exchange credit information about you with a credit reporting agency and any credit provider named in any credit report from that agency, or any credit provider named in your application
• Obtain information about your commercial activities or commercial credit worthiness, where relevant, from a credit reporting agency.
• Disclose information about your proposed loan and your credit information to a guarantor or prospective guarantor.

4. FoxFinanceGroup.com.au, as your agent may do any, or all, of the following on your behalf to access and disclose your credit information:

• Provide your identification details to a credit reporting agency
• Obtain your credit report from a credit reporting agency
• Disclose information from the credit report and any relevant credit information to a lender FoxFinanceGroup.com.au has approached
• Disclose information about the proposed loan and your credit information to the guarantor, or prospective guarantor.

5. FoxFinanceGroup.com.au may use your personal information to make future offers to you. If you do not wish to receive this service, you may contact FoxFinanceGroup.com.au, in writing c/- The Privacy Officer, at Suite 13, The Corporate Centre, 13 Norval Ct, Maroochydore, Qld, 4558 to request its cancellation.

6. FoxFinanceGroup.com.au may disclose personal information, including credit information, about you to organisations that provide services to it, such as contractors, agents, computer systems consultants or providers, document custodians and advisors so they can perform those services.

Important Disclaimers

All information contained on this website is given in good faith and has been derived from sources believed to be accurate. FoxFinanceGroup.com.au makes no representation or warranty of any kind as to the accuracy or completeness of the information. It is general information only and should not be considered as a comprehensive statement on any matter and should not be relied upon as such. FoxFinanceGroup.com.au, including its directors, affiliates, officers and employees will not accept any liability for any loss, damage or other injury resulting from its use.

Should you leave this site via a link contained within this website, and view content that is not provided by FoxFinanceGroup.com.au you do so at your own risk. Links to other websites are provided for convenience only and do not represent any endorsement by FoxFinanceGroup.com.au.

The information on this site is based on current laws and their interpretation. You should, therefore, consider seeking professional advice and should not rely on the information provided but should be used as a guide only.

FoxFinanceGroup.com.au reserves the right to make changes, modifications, additions, deletions and corrections to the web site, at any time and without notice.

FoxFinanceGroup.com.au regards your privacy as important and will take all reasonable steps to ensure that if you have subscribed to receive marketing material, your e-mail address will remain confidential.

Copyright

Information contained on this website is owned by FoxFinanceGroup.com.au. The information may not otherwise be reproduced and must not be distributed or transmitted to any other person or incorporated in any way into another document or other material.

Learn more about our Terms and Conditions by calling one of our friendly staff today on 1300 665 906. Alternatively, you can email us at compliance@foxfinancegroup.com.au.